Terms & Conditions

with in order to benefit from the benefits proposed by Camping Ribes Valley, please to be read carefully these conditions. these conditions is governing a the stays camping vans and are Valid on moment in what is poses in race booking request. The fact that book stay, have a fixed contract or monthly, or rent a camping pitch, implies adherence full our conditions.

By making a reservation, the following conditions of contract are accepted:
The reservation is personal and non-transferable. The reservation is confirmed once the corresponding payment and deposit equivalent to 25% of the value of the reservation has been received. The rest of the amount will be paid at the time of entry.

GENERAL CONDITIONS

The schedule reception camping is from 9h and i de 14h 16h a 20h extra season and summer, the rest of the year from 9h to 13h and 16h to 18h. check in can be realized go of the 16h and check out before the 11h. To make a the entry way out after hours established, consult reception camping.

The phone is operating within the aforementioned range timetable for emergencies you can call at any time. For anything else other than emergency call within the hours reception. Whatsapp not to respond in real time.

The customer agrees to leave the accommodation, mobile home or plot as it has been in order and when cleaning and throwing rubbish in landfill Camping (next to the reception.) At the time of check or entry in the customer pay more and stay an amount of € 50 as a deposit and separate the total amount of the stay and does not comply with the terms and conditions and / or regulations that delivered at the entrance and check in, Camping Vall de Ribes Camping penalize users without returning him finaça and / or even in case of serious damage or extraordinary incidents, Camping Vall de Ribes reserves the right to penalize a cost higher than the initial deposit.

If you want to formalize the reservation request by bank transfer, the maximum term is three days. From the fourth day, in the absence of formal or what is the same entrance of the advance, it is automatically overwritten said reservation request.

The client agreed to be informed of their rights and duties, we recommend you read our FAQS.

It asks the client collaboration to keep the campsite clean.

It is forbidden for more than 10km / h within the grounds of the camp.

It is necessary to stay informed of changes or visits to reception.

the campsite roman open the whole year.

The pool is only enabled discovery and summers.

camping allowed dogs, But can not enter within Camping buildings. Els dogs will be linked at all times the owner will d’take care of your stool and damage can cause.

You can not fire at the campsite except in designated areas.

The restaurant it's closed Sunday evening and Monday to rest Weekly. Also closed twice a year for holidays in low season (maximum 15dies.)

A l’interior center camping and Required keep rigorous silence between the 23:00h vans and 7:00h. In the campsite you can not access the vehicle within this time range, if you enter after 23h. The vehicle must leave the car park outside.

No changes are made to check in homes or input.

The games room is linked to the time of receipt. Games like football, billiards, game of air, etc. have a cost of € 1 or € 0'50. Pim pom is free.

CANCELLATION OF RESERVATIONS:
All cancellations must be made in writing to info@campingvallderibes.com and must be sent from the email listed on the booking. Cancellations are not accepted by phone.

In case of no show / no show before 10 pm, the reservation will be canceled if there is no prior written notice from the customer. In this case, the campsite reserves the right to resell the accommodation / plot in question.

Unoccupied days must be paid according to current rates. There will be no refund in case of late arrival day. If you leave the accommodation / plot before the scheduled date, there will be no refund.

ACCOMMODATION CANCELLATION POLICY: See Prices and Seasons brochure.

CANCELLATIONS for stays in bungalows and mobile homes in MEDIUM AND HIGH SEASON
We will refund the payment and deposit if it is canceled up to 15 days before the date of entry (subject to a € 50 cancellation fee) or we can save it for a future stay within the next 6 months**.

Cancellations with less than 15 days notice, no refund.

COVID-19: With a medical certificate (positive for covid-19), if canceled up to 48 hours before arrival, the payment and deposit (subject to € 30 management fee) will be saved for a future stay (within the next 6 months**) (upon presentation of the medical certificate). Cancellations with less than 48 hours loss of 100% of the payment and deposit.

CANCELLATIONS for stays in bungalows and mobile homes in LOW SEASON
Cancellation up to 15 days before arrival, your deposit will be refunded (subject to a € 10 cancellation fee).

Cancellations between 14 days and up to 8 days before arrival, 100% of the payment and deposit is saved for a future stay within the next 6 months**.

Cancellations with 7 days or less will not be refunded.

COVID 19: With a medical certificate for covid-19 (positive for covid-19), if canceled up to 48 hours before arrival, 100% of the deposit will be saved for a future stay ( within the next 6 months**) or the advance subject to € 10 management fees is returned (upon presentation of the medical certificate). Subsequent cancellations will not be refunded.

** 30% of the total must be paid to confirm a reservation. If you have saved your payment and deposit for another date and do not add up to 30% of the value of the new booking you must pay the difference to confirm it. Check with reception for dates not included for future stays.

 

CANCELLATION POLICY for stays in PLOTS / CAMPING (valid all year):
Cancellation up to 15 days before arrival, your deposit will be refunded.

Cancellations between 14 days and 5 days before arrival, 100% of the payment and deposit is saved for a future stay within 1 month *.

Cancellations with 4 days or less notice will not be refunded.

* Check with the reception the dates not included for future stays.

RETURN AND REFUND

All advances on bookings canceled within the booking cancellation deadline will be refunded no later than 15 days after the date of cancellation. See Prices and Seasons brochure.

SAFETY AND PROTECTION OF BUYERS

All payments are made through a secure payment gateway Redsys.

SHIPPING, PRIVACY AND PROTECTION OF DATES

In compliance with the provisions of the Data Protection Act 15/1999 and its regulations, Càmping Vall de Ribes informs you that your personal data will be processed and stored in our systems and documentaries, owned by the company. If they want, they can exercise their rights of access, rectification, cancellation and opposition under the law by writing with a photocopy of ID Càmping Vall de Ribes, Ctra. k Pardines0.5 m 17534 - Ribes de Freser (Girona) or by e-mail info@campingvallderibes.com

This message was directed exclusively at the recipient and contains privileged and confidential information. If you receive this message in error, please notify us immediately by reply e-mail, or by phone 972 72 88 20 and proceed to its elimination.