Terms & Conditions

with in order to benefit from the benefits proposed by Camping Ribes Valley, please to be read carefully these conditions. these conditions is governing a the stays camping vans and are Valid on moment in what is poses in race booking request. The fact that book stay, have a fixed contract or monthly, or rent a camping pitch, implies adherence full our conditions.

By making a reservation, the following conditions of contract are accepted:
The reservation is personal and non-transferable. The reservation is confirmed once the corresponding payment and sign equivalent to 50% of the reservation value has been received. The rest of the amount will be paid at the time of entry.

GENERAL CONDITIONS

The schedule reception camping is from 9h and i de 14h 16h a 20h extra season and summer, the rest of the year from 9h to 13h and 16h to 18h. check in can be realized go of the 4:00 p.m. ends at 8:00 p.m. and check out before the 11h. To make a the entry way out after hours established, consult reception camping.

The phone is operational within this previously mentioned time range, for emergencies you can call the mobile phone on duty. For anything other than an emergency, call reception during the established hours. Whatsapp is not answered in real time.

The customer undertakes to leave the bungalow, mobile home or pitch as he found it in terms of cleanliness and order and to throw away the rubbish in the campsite rubbish bin (next to the reception.) At the time of check in or entrance, the customer will pay the stay and in addition an amount of €50 by card as a guarantee and independent of the total amount of the stay and if he does not comply with the terms and conditions and/or with the regulations that is delivered at the entrance or check-in, the Vall de Ribes campsite will penalize the user of the campsite without returning the deposit or/and even, in cases of serious damage or extraordinary incidents, the Vall de Ribes campsite reserves the right to penalize with a higher cost than the initial deposit. The deposit will be returned within a maximum period of 7 days.

If you want to formalize the reservation request by means of a transfer, the maximum period is 3 days. From the fourth day, and in the absence of formalization or what is the same, of receipt of the advance payment, said reservation request is automatically cancelled.

The client undertakes to be informed of his rights and duties, we recommend that you read ours FAQS.

It asks the client collaboration to keep the campsite clean.

It is forbidden to drive at more than 10km/h within the campsite.

It is necessary to stay informed of changes or visits to reception.

the campsite roman open the whole year.

The pool is outdoor and is only open in summer from June 23 to August 31.

camping allowed dogs, But can not enter within Camping buildings. Els dogs will be linked at all times the owner will d’take care of your stool and damage can cause.

You can not fire at the campsite except in designated areas.

A l’interior center camping and Required keep rigorous silence between the 23:00 h vans and 7:00h. The campsite cannot be accessed by vehicle within this time range, if you enter after 11pm. the vehicle must be left in the outdoor parking lot.

No changes are made to check in homes or input.

The games room is linked to the opening hours of the reception. Games such as foosball, billiards, air games, etc. they cost €0.50 or €1. Table tennis is free.

CANCELLATION OF RESERVATIONS:
All cancellations must be made in writing to info@campingvallderibes.com and must be sent from the email listed on the booking. Cancellations are not accepted by phone.

In case of no show / no show before 10 pm, the reservation will be canceled if there is no prior written notice from the customer. In this case, the campsite reserves the right to resell the accommodation / plot in question.

Unoccupied days must be paid according to current rates. There will be no refund in case of late arrival day. If you leave the accommodation / plot before the scheduled date, there will be no refund.

Càmping Vall de Ribes reserves the right, in case of overbooking, aspects related to the logistical management of the establishment or any other justifiable reason, to cancel the reservation made. In this case, he undertakes to notify the client as soon as possible and if the reservation deposit had been paid, this amount would be paid in full.

ACCOMMODATION CANCELLATION POLICY:

CANCELLATIONS for stays in bungalows and mobile homes in MEDIUM AND HIGH SEASON
We return the payment and deposit if it is canceled up to 15 days before the date of entry (subject to a €50 cancellation fee) or we can save it for a future stay within the following 6 months**.

Cancellations with less than 15 days notice, no refund.

CANCELLATIONS for stays in bungalows and mobile homes in LOW SEASON
Cancellation up to 15 days before your arrival, your deposit will be returned (subject to a €10 cancellation fee).

Cancellations between 14 days and up to 8 days before arrival, 100% of the payment is kept and deposit for a future stay within the following 6 months**.

Cancellations with 7 days or less will not be refunded.

**To confirm a reservation, 50% of the total must be paid. If you have saved your payment and signal for another date and it does not add up to 50% of the value of the new reservation, you must pay the difference to confirm it. Check with reception for dates not included for future stays.

 

CANCELLATION POLICY for stays in PLOTS / CAMPING (valid all year):
Cancellation up to 15 days before your arrival, your deposit will be returned. (subject to €5 cancellation fees).

Cancellations between 14 days and 5 days before arrival, 100% of the payment and deposit is saved for a future stay within 1 month *.

Cancellations with 4 days or less notice will not be refunded.

* Check with the reception the dates not included for future stays.

RETURN AND REFUND

All advances on bookings canceled within the booking cancellation deadline will be refunded no later than 15 days after the date of cancellation. See Prices and Seasons brochure.

SAFETY AND PROTECTION OF BUYERS

All payments are made through a secure payment gateway Redsys.

SHIPPING, PRIVACY AND PROTECTION OF DATES

In compliance with the provisions of the Data Protection Act 15/1999 and its regulations, Càmping Vall de Ribes informs you that your personal data will be processed and stored in our systems and documentaries, owned by the company. If they want, they can exercise their rights of access, rectification, cancellation and opposition under the law by writing with a photocopy of ID Càmping Vall de Ribes, Ctra. k Pardines0.5 m 17534 - Ribes de Freser (Girona) or by e-mail info@campingvallderibes.com

This message was directed exclusively at the recipient and contains privileged and confidential information. If you receive this message in error, please notify us immediately by reply e-mail, or by phone 972 72 88 20 and proceed to its elimination.